http://www.vouchon.com/post/free-expert-online-help-with-tech-stuff/ http://www.vouchon.com/post/free-expert-online-help-with-tech-stuff/ Thanks for mentioning the fact, memeplexes, that the free help is virtually instantaneous (as long as there is an expert out there with his Qunu communicator up). You don't need any special software, as far as I can tell--just an Internet connection. I should have pointed out that the help is nearly instantaneous. Real time assistance when one is incredibly frustrated mired in a major technological morass--what a deal! hopeyj 2006-12-21T16:23:23Z http://www.vouchon.com/post/free-expert-online-help-with-tech-stuff/ I agree, qunu is a wonderful website. Having live help through instant messenger is a great way to get your questions answered efficiently memeplexes 2006-12-21T16:17:29Z